Check your account Purchases belong to the FoxLink account confirmed before payment. Sign in to your existing account. Existing users without an email can scan with the App instead of creating another account.
Products and validity Prices and currencies as well as traffic and device allowances come from the current catalog. Memberships and enterprise traffic are separate from dedicated IPs and traffic add-ons. Verify the selected product before paying. Add-ons do not extend membership validity. Personal and enterprise memberships cannot be active together.
Renewals and plan changes Website purchases are one-off payments without automatic billing. Upgrades and renewals follow the account and plan rules on the server. Do not simply add the duration or traffic of historical orders together.
Payment and activation Verify the final amount in the order and cashier. The countdown shows the payment deadline; reaching zero does not prove that no payment was collected. Refresh the status if you paid but activation is pending. Do not pay twice or cancel an already-paid order.
Payment issues and refunds Keep your order number and payment receipt and contact official support about missing activation or duplicate charges or refunds. Eligibility and processing depend on the actual order and payment-channel rules. This page does not promise an automatic refund.
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